Customer Rating: 
Summary: Excellent Read
Comment: This is a good book for anyone who needs to have an advanced understanding of Level I,II,III and IV surveys. Dr. Kirkpatrick is an expert in data interpretation and this manual helps to get you down the right road. Excellent Read.
Customer Rating: 
Summary: Too technical and not practical
Comment: I was hoping that this book would help me create several evaluations for my training programs and I am sad to say it did not meet my expectations. The books fails to present in detail the requirements of each level of evaluations. Spend your money on another book with more practical guidelines.
Customer Rating:
Summary: A VERY IMPRESSIVE, COMPREHENSIVE, PRACTICAL, AND INFORMATIVE WORK.
Comment: Offers an in-depth, how-to guide to evaluating training programs. The book distinguishes itself by employing a four-level approach to evaluation. The levels are:
- reaction of participants (customer satisfaction)
- learning (extent to which participants change attitudes, improve knowledge, and/or increase skill)
- behavior (extent to which change in behavior has occurred)
- results (outcomes that occurred as a consequence of program attendance).
The book includes detailed case studies, exhibits, research results, techniques and formulas for measuring success. The majority of chapters target specific types of programs, such as:
- training for nonexempt employees,
- developing supervisory skills,
- desktop application course,
- leadership training,
- leadership development
and many more.
A very impressive, practical, comprehensive and informative work.
|
|
