Customer Rating: 
Summary: Concise, useful, and it fits in a toolbox
Comment: Stephen Bigelow's book on Troubleshooting PCs is a personal favorite, containing (literally) pounds of practical advice and information. Alas, that great work is far too bulky to fit inside my toolkit... which is why I own this book.There are no frivilous details here, only the "meat and potatoes" a technician needs to do his or her job correctly. It is loaded with lists of facts (POST codes, AT and DOS commands, connector pinouts, and so forth), as well as instructions on diagnosing and resolving many hardware problems. My only complaint is that not all the page numbers in the index are correct, but the book is so well-organized that I seldom need the index. When troubleshooting a PC, I use this book almost as often as my screwdriver. It is a tool that few technicians should be without.
Customer Rating:
Summary: Excellent quick reference
Comment: This is an excellent quick reference, and provides valuable tips while onsite. It is not for those without a SOLID background in repair & troubleshooting though. Well worth the money....
Customer Rating:
Summary: An invaluable reference for anyone repairing computers.
Comment: This book is filled with the information computer repair professionals need to do their jobs. The reference is split into major categories, like Input Devices, Motherboard and Drive Troubleshooting. From there you can quickly look up the specific error and find a solution. Multiple solutions are almost always provided. The collection POST codes for different manufacturers is alone worth the price of this book.
Customer Rating:
Summary: Excellent reference but not intended for novices
Comment: As a person who seems to be called upon more and more to fix someone's computer, and as one who's learned by doing in several years of owning these machines (my first was a humble 8088 with a then-huge 20 megabyte hard drive, way before today's Pentiums), I've found this book to be an invaluable reference for assistance in diagnosing computer problems. This is NOT the book for the computer neophyte who knows pretty much how to turn the machine off and on, and who can type a letter and get on the Internet but not much else; it assumes a level of familiarity with computer processes considerably higher than that. However, if you know how to take the cover off, if you're not afraid to remove and replace cards, and you have a basic understanding of interrupts, COM ports and the like, this book is DEFINITELY for you. I heartily recommend this book for the tinkerer, the unofficial neighborhood computer guru, and the professional technician. Two more of his titles that I've purchased and have found just as indispensable is Bigelow's Build Your Own PC Pocket Reference, and his PC Hardware Fat Faqs: Troubleshooting, Upgrading, Maintaining and Repairing. This man KNOWS computers.
Customer Rating: 
Summary: A great reference tool for pc troubleshooters.
Comment: This useful book offers guidance to people in the pc troubleshooting field, along with 100s of possible solutions to pc problems. The book's format allows you to find specific information quickly. Includes a thorough list of POST codes and diagnostic codes.
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