Spotlight customer reviews:
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Customer Rating: 
Summary: Mandatory reading for developing on the Web
Comment: As it promises, Steve Krug's Don't Make Me Think: 2nd Edition, is a quick, but extremely usable, guide to Web usability and design. The book took me less than a day to read (less than 3 hours), but has become, in my mind, a requirement for even beginners (like myself) of Web design. Since everyone who develops for the Web should have some idea of design and usability, this book should really be a mandatory requirement for said work.
In short, there's no reason not to read this book if you're developing for the Web (writing content, programming, etcetera), or working with a team that does so.
Customer Rating:
Summary: Simple--Concise--Easy to Read
Comment: As an owner of two online businesses I found this book to clarify and outline what most owners and developers fail to understand...which is usability / navigation of their sites..this book nails it. A must read for anyone involved in managing of paying for a web site. JLW.
Customer Rating: 
Summary: Good content, poor binding
Comment: Others have said that Krug's book (2nd edition) is for those with little experience. That is exactly why I found it so useful. There are lots of concepts that are common sense, sure. But until they were pointed out I had not even considered them. His point about the usefulness of tabs was particularly useful to me. I am creating a site now and will incorporate them into my design.
My only complaint is with the binding. The book was so poorly produced that pages began to loosen and fall out before I was finished with the first reading. I am now looking for a big rubber band to hold everything together. I just hate it when that happens.
Customer Rating:
Summary: Not just for beginners-- a must have for website designers
Comment: It's a good sign when a usability expert's book is highly usable, and so this one is-- a fast read, very scannable, makes substantive points quickly, then follows them up with illustrative examples and lots of nice graphs and pictures. I've seen a couple people here comment that this book is only for beginners, but given the state of MOST sites that I find on the web (yes, this includes e-commerce sites and big brand sites that OUGHT to be very usable), I'd say this book is for ALL LEVELS OF WEB DESIGNERS. Consider it your basic reference for features that every site ought to have in order to be usable and marketable. Also, its a handy source to show to your boss/client when they want to do something silly with their site design-- it's highly quotable and is written to appeal to a business audience.
Customer Rating:
Summary: Impress your clients
Comment: Steve walks the talk with this beautifully laid out and wonderfully structured book about usability. This book is perfect for anyone who wants to understand how real people use the internet, indeed, how real people read just about anything. Steve provides lots of great examples you can use with clients who want a beautiful website design but have no idea that some of their choices will turn their customers off. This book is amusing and very easy to read - it's the best book on web usability I've found.
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