Spotlight customer reviews:
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Customer Rating: 
Summary: Don't Make Me Think
Comment: I think this book is tremendous. I have been designing and updating the look of our company's intranet and extranet since 1998. If I have a question about designing a page, creating a navigation scheme, or writing user instructions, I keep the title of this book in mind. Don't make the user think if you can make something obvious. Use the traditional wording, such as Search, instead of something different. The user will know what to do immediately instead of thinking about what is meant by a different term.
We do the same on highways - all the Stop signs are boringly the same, but we all know what to do without thinking about it.
The book is also very entertaining and a quick read.
Customer Rating:
Summary: Timeless Sound Advice For Companies & Webmasters
Comment: Steve Krug wrote this book a couple of years ago but the advice is timeless and easy to understand. You won't be overwhelmed reading this book because Steve writes in a breezy, humorous common sense way. He spends a great deal of time explaining the what, how and why of useability testing. I own several websites and never heard of this term until I read this book! Now I know excactly how to do the testing on a tiny budget. There is lots of good advice in this book for entrepreneurs and corporations alike!
Customer Rating:
Summary: Great book
Comment: Everytime I find myself wondering how I should do something on a site, I reach for this book and find a good answer. I suggest buying it and then rereading it every six months just to make sure you aren't slipping back into bad habits.
The book is both concise and entertaining enough that you won't mind and your site(s) will be the better for it.
Customer Rating:
Summary: Very easy read with clear and concise points
Comment: I have read several books on web usability and this is by far one of the best. Steve Krug's style is very inviting and fun. This book is a breeze to read through with real examples that will help you improve your new or existing website. This book is a must read for anyone ranging from novice to expert that is responsible for managing a website, whether professional or personal.
Customer Rating:
Summary: Usability that makes sense
Comment: This is a thin book, folks! But it's packed with tons of useful info and hints: Improve the homepage, navigation (main, secondary, other levels), "I'm here" signs (breadcrumbs, page titles, site IDs), page noise reduction, page scannability, and more. All this information is scattered on the web, but the author has done well by putting them together and presenting them in a way that makes sense.
Mr. Krug does a good job of explaining how you can better your website by using common sense web usability. The author is also not afraid to share too much of his knowledge with you, which makes for enlightening and pleasant reading. Open the book at any chapter, dive in, and learn; that's the sign of a good book.
What this book is not: If you are new to website developing and need knowledge of HTML, CSS, and other web standards, do not buy this book. This book is for those who have already designed or built one or several websites, and are looking for ways to better the web experience of their visitors, and make (more) sales in the process. However, you could consider buying this book if you wanted to design websites `the usable way' right from the start, thereby avoiding going through several redesigns later on.
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