Customer Rating: 
Summary: Great investment!
Comment: Learn: how we (web users) really go thru websites, how current design conventions help users explore sites, and how to test your designs (on a budget).
The book was very easy to read and recall.
Customer Rating:
Summary: Exactly what I needed
Comment: Filled with the kind of humor I "get", the concepts are simple and direct.Our site was due for an update, and its format will change due to some of the "forehead slapping" that occured as I realized my mistakes. Enjoyable and worthwhile read P.S. One spelling error on page 32.
Customer Rating:
Summary: Excelente consejero
Comment: Un buen libro, excelente consejero a la hora de diseñar tus propios sitios WEB; trata de una manera inmejorable la usabilidad y los problemas mas comunes que te enfrentas desde que empiezas el diseño hasta que llega a las manos de los usuarios.
Customer Rating:
Summary: Make An Impression -- A Good One
Comment: This book shows how to make an impression -- a good one. Not a glitzy one, but one that the users will appreciate. This is one of only two books on Web design that I recommend (I have read dozens). This is not some doctoral tome with tons of pictures (it does have many good pictures, but they are useful ones). This is not the latest full-page flash artist scheme. This is good, quick, hands-on knowledge -- just like a good Webpage should be. Read it and prosper.
Customer Rating: 
Summary: A very good book when it was written, still a good book now
Comment: I just finished reading the book November 2001...over a year since it was printed, and probably a good two years since the author started writing the book. At that time (2 years back), web interface was like the Wild West...few conventions with a lot of experimentation going on. However, fast-forward to the present time and there's hardly anything new or fresh to his book because what he was preaching then is by now web convention. It's almost a template to any corporate website. This is by no means a discredit to the author...only to the fact that I read his book at a much later time. Since most of what he was saying then is by now convention only proves that he knows what he's talking about.
What I found useful was his treatment of visual hierarchy. At a glance, the first time visitor should be able to make sense of what the site is all about, what it can do for him and where to start. It's not only having the essential components (site id, tagline, welcome blurb, sections, etc.) but also knowing the proper treatment to these components.
Another useful idea was doing usability tests on the cheap, doing a series of tests with fewer people than 1 big test with lots of people.
For veteran and new web designers embarking on a new project, this remains a good refresher book. But if you want to leverage the current web literacy of users out there, a more current book that expounds on emerging usability issues might be a better choice.
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