Customer Rating: 
Summary: Succinct and straight to the point
Comment: The author, Steve Krug, has a written book that is succinct and straight to the point, and does so in a colloquial, impartial, and detailed yet precise manner. I've read other books on web usability, and this one was the best by far. Highly beneficial to beginners as well as experts. THE book to get on web usability.
Customer Rating: 
Summary: Must read for web authors!
Comment: Steve Krug communicates his savvy approach to web design and navigation clearly and succinctly using great examples. He sets up best practice maxims which are pretty much indisputable and there's a great script at the end for one-on-one web-testing.
Easy on technical mumbo-jumbo, big on strategy for making your site accessible and easy to navigate - if the user has to try and guess navigational options, Steve would say you're not doing very well as a designer.
Read it!
Customer Rating:
Summary: Concise, practical and easy to read
Comment:
At last -- a usability book with a friendly voice!Good looking, well edited, well proofread, short and to the point: a clearly-written summary of how to make Web sites easier to use. I'd give it five stars but for the fact that there's nothing really new or radical here, and it's expensive for a 195-page book. More please, Steve Krug!
Customer Rating:
Summary: GREAT, GREAT, GREAT!
Comment: If you need to read something about usability, buy this book. It's simple, nice and clear. Goes straight to the point and with a very friendly way to describe each theme.
Krug really knows how to reach the reader and the user, something that "guru" Nielsen never acchieves.
Customer Rating:
Summary: Designers not users should think
Comment: This book does not come up with new wow! kind of concepts that you won't find in some guise somewhere, BUT it is written in an exceptionally readable and understandable manner. The author manages to drive his poiunt across by choosing really good examples. The examples, for me, is what distinguishes this book from others. The author chooses, in most cases, reasonably well-designed web sites and critisize them using his "laws". And lets face it, it is easy to critisize a really bad example, but critizing a good one is much more difficult. Also quit appropriate is that no claims is made (in fact it is disclaimed in the first chapter) that there exist a "perfect way". The author however drives the message home that designers should think - so that users don't have to think. In essense the author merely provides a framework that can be used to structure your thoughts. If you want to design web sites you MUST READ this book, regardless of what you know or not about user interaction. The book is written with exceptional clarity. I also like the word play in the title - readers of this book will in fact do a lot of thinking - so that they don't make their users think...
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