Spotlight customer reviews:
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Customer Rating: 
Summary: See your own website design as a "first time viewer"
Comment:
How can a designer or design team truly step back and look at their own website as someone seeing it for the first time?
Yes, we may think we do -- but Steve Krug's powerful and effective concept of visualizing people's "thought balloons" as they look over your site and its navigation will change your perspective forever! Using many actual website examples, Krug and his cartoons open your mind to a clear and fundamental look at usability issues. He also skewers the personality issues on the client and developer's side that can adversely affect site building.
Yet always beneath the humor is a solid foundation of concise, well grounded, and practical design principles -- among them: Five questions your home page must answer for a new viewer; Six elements ALL your pages should have; and importantly, when and how to do usability testing (on a budget, no less).
Common sense never seemed so sensible before! Among my many web design books, this one is on the top of the stack.
Customer Rating:
Summary: A small gem of a book for anyone doing Web development
Comment: My new favorite book on Web usability design and user testing. This is a short book (I like books that get to the point without a lot of padding!) that promotes some real commonsense design principles and cuts through much of the nonsense that passes for site design today. It also has a great couple of chapters on usability testing that demystifies the process and makes it accessible to anyone doing Web work.
Customer Rating:
Summary: Great read for the whole development team
Comment: I read J. Neilson's book on usability and valued his writings but Krug's book is my favorite. The pithy, often humerous writing style, the exceedingly 'usable' design of the book, and his sage advice make it a great addition to your library. It's short enough that every member of your web development team will find time to read it, and benefit from it.
Customer Rating:
Summary: Easy Read and On Target!
Comment: Great book! The clarity and layout of this book, is in itself a study in concise information delivery. Of course, to do anything less would understate the title of the book. It is truly advice that is common sense in an environment that tends to skew towards the complicated. It's nice to know that "Keeping It Simple" has enduring value.
Customer Rating:
Summary: A eye-opener of a book.
Comment: Aside from being a beautifully designed book that is well written and chock full of insight about how people react to websites (and life in general)... this book is a marvel. There are examples of websites that just make it hard for people to get the information they need -- and specific ways to fix these problems. And on top of all the great info is a detailed guide to performing your own usability study without spending thousands of dollars. This book is an eye-opener, and will give any website designer a distinct advantage over the competition.
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