Spotlight customer reviews:
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Customer Rating: 
Summary: Actionable usability wisdom for better customer experiences
Comment: Jakob Nielsen is the acknowledged guru of web usability. I found this to be one of his most useful books yet, with screen shots of sites to illustrate both good implementations and violations of usability best practices. His reasoning behind prioritizing which usability issues to go after first is sound. While I don't agree with 100% of what he recommends, I agree strongly with about 95% of it. And all his opinions are grounded in years of extensive research. Nielsen's books are always specific and actionable. A great read for anyone who cares about improving the user experience online.
Customer Rating:
Summary: THE best there is
Comment: If more businesses read this, they'd have better web sites. And the rest of us wouldn't have to put up with their poorly designed, often unusable web site.
If you do business online, hope to do business online, or have any connection with doing business online, you probably need this book. What to do, what not to do, and why.
If you can only afford 1 book, make it this one. It'll save you from making a ton of mistakes, and is worth the price.
Customer Rating:
Summary: Better then the first book!
Comment: I love it, lots of great info. The section dealing with search key-word values was very interesting. It's nice to know how the web as a whole is doing, and what standards are being practiced in the real world, and how we can aim to improve. Take everything with a gain of salt and apply it using your own knowledge and experience.
Customer Rating: 
Summary: Very detailed and beyond pure usability by the user
Comment: The book is very detailed packed with information. What I liked the most about it was the fact that conflicts between pure usability for the visitor and search engine friendly site architecture (search engine optimization or SEO) were addressed by the book as well. It did not just point out those conflicts but offered suggestions for possible compromises between the two.
I think that this book is especially helpful for Internet marketers that are Webmasters and do-it-yourself SEO but also corporate marketers should pick it up to learn about those conflicts, because it will help during cross-department discussions about the Website content and features.
Those aspects are often not considered and costly when fixed later, unless you have a SEO consultant around all the time who covers it for you.
Customer Rating:
Summary: Useability for the web - not for print
Comment: Great conent about web useaibilty but poorly presented in print. Could have had better page layout and organisation
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