Spotlight customer reviews:
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Customer Rating: 
Summary: Great guide to developing fresh, useful computer interfaces
Comment: This third edition is my first exposure to "About Face", though I certainly wish I had encountered it earlier! New computer interfaces tend to be rehashes of previous computer interfaces, and sometimes the old wasn't very well designed. Why copy it?
Even if you don't change anything you're doing with interface design after reading this book, you will surely be more conscious of the decisions you are making, and why. A must-read for anyone building software used by real people.
Customer Rating:
Summary: Software Designers - Please Read this Book!
Comment: With more and more applications moving toward the web and websites becoming exceedingly more complex than ever intended for their original design, Alan's new version of this book is well-timed. Now how do we get both web and software designers to read it?
Alan, Robert, and David walk you through the complete process of orienting your product to your customers' goals. They provides you with the tools to build a product that will delight, rather than baffle, your customers.
In this day and age of great application frameworks, it is fast and easy to get a web-based application up and running. But please don't do it, at least not until you have read this book!
I'm buying copies as early Christmas presents for all my software designer friends in hopes that I will see the end result as when I try to use some of these products.
Customer Rating:
Summary: A 1st class book that all software designed need to read
Comment: This book, and all of Alan's book are a must read for all software designers.
He guide you into the design process that one need on all software project in advance of doing any programming. A must have... Lots of new ideas not in previous editions.
Customer Rating: 
Summary: Good book, bad publisher
Comment: This book, as with Alan's earlier editions, is quite good, certainly 5 stars. Not only a good read, but thought provoking. There is very little repetition of ealier material or examples.
However the quality of the paper is just a step above newsprint, the illustrations are all in B&W and the cover lamination peeling off after only 3 chapters read. Published by Wiley.
Compare this with Martin Evening's "Photoshop CS2 for Photographers" at the same price. Martin's book is in full color, coated papers and fine binding. Published by Focal Press.
Really makes you feel like you are getting ripped off by the publisher.
Alan... get a better publisher!
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