Spotlight customer reviews:
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Customer Rating: 
Summary: Great troubleshooting guide
Comment: This is not your only repair book or your A+ exam book. Assuming you are familiar with the insides of a computer and have basic repair skills this book guides you through the basics of diagnostics. It's not going to teach you how to install a hard drive but will bring you through the steps of testing it.
Customer Rating: 
Summary: It's a great tool
Comment: I built a computer for the first time last year. When I had a problem with it, I was unsure how to troubleshoot the issue. This book was simple to follow and helped me learn a lot and determine the cause for my problem.
Customer Rating:
Summary: Handy Troubleshooter
Comment: This book is very good for a guide to troubleshooting. Even if you know what your doing it helps to get you back on track and to refresh your mind.People do forget and this is where the book comes in handy.
Customer Rating:
Summary: It's not really a book...
Comment: Well when I got this product I was expecting it to be more like an actual book. To my suprise it resembles a workbook more than an actual book. It is the typical 8 1/2 by 11 size but it's MAYBE half a centimeter thick. However, other than that it does have some good information in it and for each flowchart it has about 5 pages or so of written explainations of different parts of the flowcharts which I thought was helpful.
Customer Rating:
Summary: Good book for beginners
Comment: This is not a book about hardware; simply it gives you many flowcharts to guide you in the process to isolate a hardware failure.
If you are looking for a book to learn "how a PC works"; this book is not for you; but if you want to repair a PC, it`s a good choice.
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