Customer Rating:  
Summary: Everyone's a Critic, Especially Nielsen
Comment: If you don't mind a book thta does nothing but criticize a technology and art that are evolving, then this is the book for you. No matter what the project, Mr. Nielsen can always do it better. I think he should correct the usability problems on his own Web site, before being declared king of Web usability.This book is way over-rated.
Customer Rating:
Summary: From a user, not a designer: Yes!
Comment: I picked this book up because I do create web pages for classes I teach. But, I am definately not a web designer. As a user, I found myself agreeing constantly. If designers followed JN's precepts, the web would be a better place. It seems so obvious and simple. But clearly it's not, as so many web designers violate the most basic principles. If you do design web sites, do your users a favor: read and follow JN's principles.
Customer Rating:
Summary: Sites for the Customer, Not Your Boss
Comment: The book states that "cool" sites may impress the boss, but where it counts is when a customer gives you only seconds to prove that it's worthwhile to stay.Indeed, go to Nielsen's Web-site ... and you'll see that that the design is not going to win the Webby Award anytime soon. But to those who complain about it, ask yourselves: Why does the site useit.com get over a million more hits than I do at mine? It's the content, stupid. (I'm a Web-designer myself, but rarely do I have the patience to wait for Flash intros to load, and decipher small text and mystery-meat graphical navigation.) The book focuses therefore on how best to structure your content so that it is most easily accessible to your customers.
Customer Rating:
Summary: No substance here
Comment: I personally found no value in this book. I read it once and thought that maybe I skipped some chapters. I studied it again and determined that no, I did not miss anything. There is simply no substance here. Perhaps the author left some chapters out by mistake. I was hoping to learn guidelines for how to present different types of information for different types of sites. I was sorely disappointed. Oh well.
Customer Rating:
Summary: One of the best books on web design I've read!
Comment: This is one of the best books on web design I've ever read. It's well organized, formidably-illustrated, research-based, and easy reading! This is a must for any type of web design: instructional, retail, personal, informational, etc. Dr. Nielsen's approaches web usability from the user-friendly, user-centered point of view - a winner every time. I recommend this book for any web designer as a reference tool. Dr. Nielsen reminds us what web design is all about - information, information, information - AVAILABLE and USABLE for the user/surfer/customer.
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