Customer Rating: 
Summary: Web Developers: PLEASE READ THIS BOOK!
Comment: It doesn't matter how clever you are, how glitzy your site is, how artsy you color your hair, if I can't find what I need on your site then your site sucks. This book is more important than any plug-in for Photoshop, and more vital to your users' experience than Flash. Yes, cool sites are all well and good -- but developers need to learn when and where to draw the line between cool and usable.
Customer Rating:
Summary: From a master...
Comment: This is without a doubt, the most comprehensive book on the topic available.If you are considering buying this book, just buy it - you won't ever regret doing so. As a CogSci/InfTech major I was left constantly astounded that Jakob covers ALL relevant material and appears to leave nothing out. Truly a reference text that will not age as all the areas covered are timeless in scope and application. Excellent.
Customer Rating: 
Summary: I JUST WASN'T THAT IMPRESSED...
Comment: ...I felt like Nielsen spent more time complaining about what DOESN'T work in web site design, and not much time on what DOES. I also felt like I had to do exactly what he cautions against - I felt like I was navigating through pages of criticism and negativity in order to glean a few precious pieces of design wisdom. While I appreciated the examples, I thought the book on the whole failed to pack the necessary punch to merit more than 3 stars. As far as I'm concerned, "Web Style Guide: Basic Design Principles for Creating Web Sites" and "Web Design in a Nutshell" are better bets.
Customer Rating:
Summary: One of the best books that I've read this year...
Comment: If you've followed Nielsen's Alert Box column for that past couple of years then, yes, you are probably already familiar with most of the content of this book. However, that doesn't stop it from being one of the best books on Web usability available. The book has lots of great advice on a wide range of topics (technology, design, writing style, navigation, search, etc.) but what sets it apart is that it offers real insight into how users think when using the Web.
Customer Rating:
Summary: Contradictions from the opening chapter to the end
Comment: Do yourself a favor, if you're used to Linda Weinman's clear, concise writing, stay very far away from this mess. Mr. Nielsen may know an awful lot about creating web sites and keeping them simple, but he doesn't have a clue about writing a book. Rather than explaining things in layman's terms, he seems overly concerned with expressing his great intelligence to the detriment of the book's continuity and accessibility. Good topic- bad author.
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