Spotlight customer reviews:
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Customer Rating:  
Summary: A Reasonable Package
Comment: The value is good. With Photoshop the standard for photo editing, Photoshop Elements ends up being a good choice to get a taste of the higher end full Photoshop. The skills do transfer.
I was a Microsoft Digital Picture Suite user before they decided not to support Vista. Compared to Digital Picture Suite, Photoshop Element is less intutive to use out of the box. By reading the included manuals and practicing with the software, I was able to figure out the basic tools. Elements is more powerful than Digital Picture Suite. The extra complexity in Elements is a typical trade off between ease of use (Complexity) and power.
I am a user of Pinacle Studio 11. Compared to Premiere Elements 4, Studio 11 is a much better program. I would never buy Premiere Elements as a stand alone product but for the $50 extra beyond Adobe Elements, it is a good place to start if you are new to Video editing. Once you outgrow the capabilities of Premiere elements you will want to move to something like Pinacle Studio.
Customer Rating:
Summary: Great program
Comment: I have used inexpensive digital imagining software for many years and this is a great software at an affordable price
Customer Rating:
Summary: Not for the novis
Comment: I downloaded a trial version and am glad I did. I found that Adobes Photoshop is not for the novice. I found it not to be very user friendly at all. Their instructions are very good at telling you what all they can do and the program does seem to offer some great features; however, their instructions fall short of telling you how to use their functions. There are much more user friendly programs out there. I did not find a good tutorial or instruction format for this system. Glad I did not buy it first before trying it out.
Customer Rating:
Summary: How do I use it? You need to BUY a manual!!!
Comment: Have received and installed the 2 programs. Now how do I use it? The manuals (ha!) that come with are a joke. Info on what the programs CAN do but nothing on HOW to do it!! Am new to Photoshop so am at a loss, guessing my way through even the basics. You are expected to purchase manuals separately? I expected more out of an Adobe product. Were other versions sold the same way? You can get help on-line, but what a pain! If you are unfamiliar with the product and/or it's new features you will need to BUY a manual in ADDITION to the software. And before purchasing the Adobe "Classroom In A Book" published version shown at $41 explore the others available such as "The Missing Manual" by Barbara Brundage - customer reviews are high. Or upcomming "For Dummys" publication. Once I get the manual I decided on and learn how to use the programs effectively I may upgrade my rating, but for now the 2 stars stand because of the lack of documentation. Like I said - I expected more out of an Adobe product!!
Customer Rating:
Summary: Adobe does not support on Vista
Comment: Adobe does not support the product on Vista. I tried to install the product without success. Two weeks ago I opened a customer service case only to be told that I have to open a technical case, which I would have done if their site had let me. Over ten days since opening the technical case and a week since opening a second technical case as the first one seemed to have got lost, still no reply.
Adobe claims to respond to installation issues in 24 hours. It has been a week.
I could probably have fixed the problem myself if the installer would say what the problem is. But it just says 'oops, problem, rolling back the install'.
Over a week with no response is utterly unacceptable.
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